Refund policy

Overview
At Tees Me Knot we want you to love your purchase. If you’re not satisfied, we’ll help—read the policy below for eligibility, timelines, and how to start a return.

Eligibility

• Returns accepted within 10 days of delivery for unused, unwashed items with original tags.
• Final sale items: [e.g., clearance, custom prints] are not eligible for return or refund.
• Damaged or defective items: Report within 10 days of delivery for a full refund or replacement.

How to request a return or refund

1. Email customersupport@teesmeknot.com with order number, item name, and a brief reason.
2. For damaged items, attach a photo of the defect.
3. We’ll respond within 3 business days.

Pickup Policy:

• We will attempt pickup up to 3 times. If the package is still not collected, additional charge will apply to schedule another pickup.

Refund processing

• Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return.
  
• If an item is not returned in its original condition, we reserve the right to deny the refund or issue a partial refund.

Return Shipping and Costs Policy

We cover return shipping for all eligible returns. If an item is defective, incorrect, or you simply change your mind, we’ll provide a prepaid return label and handle the shipping costs.

Exchanges

• Exchanges for size or color are processed as a return + new order unless otherwise specified.
• If the requested exchange item is out of stock, we’ll offer a refund or store credit.

Contact
Questions? Email customersupport@teesmeknow.com or call 9217076111